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Complaints and Reporting Mechanisms

The Filing a Complaint indicator presents data assessing:

  • Pre-award Complaints before the First-tier Review Body: examines issues regarding filing complaints to challenge the tender and bidding process and standing, cost of filing, duty to notify, suspension of the procurement process, the time frame for decisions and legal remedies.

  • Pre-award Complaints before the Second-tier Review body: assess the appeals process of first-tier body review body decisions during the pre-award phase of the procurement process.

  • Post-award Complaints: examines the post-award complaints process, including any available standstill period.

Because the complaints system varies in all economies depending on the structure of the legal system, the data collected is not scored and only provided for contextual purposes.